Abbott FreeStyle LibreLink App – 17 July 2023 

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NHSE advise that there appears to be a problem with the Abbott FreeStyle LibreLink app, which monitors glucose levels in DIABETIC patients.  The problem appears to have started after an update to the LibreLink app, which is specific to some Apple iphones in the UK.  The Android version is not affected.

Customers experiencing issues with the iOS app should uninstall and reinstall the app.  For further advice contact the Customer Services team on 0800 170 1177 or visit the website:  https://www.freestyle.abbott/uk-en/iphone.html

If you are still having problems with the app or if the readings do not seem appropriate, you should revert to the finger prick test for checking blood sugar levels.